Director of Marketing Services

Job Function

Knack Collective is a B2B marketing agency, with proven ability to deliver across digital, technical, and ongoing business consulting engagements. Inclusive by design, we foster a workspace where all voices are considered, and divergent points of view are encouraged. We see ourselves as partners to our clients, and we invest in their goals, ensuring that our work helps deliver on key objectives. Client and employee success are the ultimate metrics for Knack, and what drives our growth mindset, and company culture. 

Knack Collective is seeking an experienced and networked Sr. Account Manager/Account Director. You will have a strategy and client services background within the cloud technology industry that enables you to drive client engagements and interact at the highest levels of technology enterprises and with enterprise partners. The ideal candidate will have a technical aptitude and an innate ability to build authentic and lasting relationships with key business decision makers at all management levels. This role will play a pivotal part in the growth of Knack’s business, you will have an eye for new opportunities, and ability to build meaningful relationships within our client’s organizations.

 

Responsibilities

  • Act as a strategic advisor, successfully stabilizing and growing client accounts by advocating on client's behalf and identifying expansion and value-add opportunities

  • Lead internal project teams in the delivery of large-scale multi-channel demand campaigns and creative production programs

  • Work closely with marketing strategists, creative services and project management teams to successfully translate client needs and preferences into thoughtful project plans and GTM strategies

  • Own an assigned revenue target (book of business)

  • Mentor more junior team members and manage cross-functional relationships with internal and external stakeholders

  • Represent the Knack brand values, helping to build positive brand equity and word of mouth referrals

 

Qualifications

  • 5+ years of account management experience within an agency or business consultancy

  • Demonstrated ability to grow accounts and build client relationships, specific experience with AWS, Microsoft or Google is a big plus

  • Experience owning and executing an assigned revenue target (book of business)

  • Experience within the B2B marketing space is critical, specific experience with partner marketing ideal

  • Experience in managing large scale strategic demand campaigns and creative production programs

  • Strong presentation skills

  • Experience successfully owning relationships with senior level clients and multiple stakeholders

  • Possess a growth mindset and think critically about and communicate “what’s next, what’s right, and what can be improved”

 

 Our Interview Process (times Are Approximated)

  • Phone Interview w/Hiring Manager, 30 min

  • Director of PMO, 45 min

  • Marketing Manager, 45 min

  • Creative Studio Director, 45 min

  • Final Interview with CEO, 60 min

Knack Collective is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.