Helping tech companies and their partners succeed in a complex marketplace.

The campaign that delivered $537M in pipeline

 
 
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Situation

Avanade needed more than a campaign. They needed a unified platform that could:

  • Differentiate their brand in a future-saturated tech market

  • Resonate with a global audience

  • And empower both marketers and sellers to speak to value—at every level

As a Global Systems Integrator (GSI), Avanade brings a broad portfolio of industry solutions, services, and technical capabilities to enterprise customers. This campaign needed to speak not to a single segment or persona, but to buying committees across multiple industries, regions, and roles—from technical decision-makers to the C-suite.

The brief was clear: deliver a bold new narrative, aligned across business units, customizable by market, and usable by sellers in the field.

 
 

 
 

Insight

Our strategic methodology revealed a powerful tension: while emerging technologies like AI promise transformation, they’re often met with uncertainty, skepticism, and fear.

In a sea of tech messaging that felt cold and impersonal, we saw an opportunity to lead with empathy—to position Avanade not as a futurist, but as a trusted guide helping businesses move forward with confidence.

That insight inspired a rallying cry: Future Ready. Now.
A call to act—not react—in the face of constant change.

 
 

 

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Solution

Knack developed a brand strategy using our Four C’s Framework (Customer, Culture, Company, Competition) to find whitespace in the market and ensure cross-industry relevance.

We designed the campaign to be:

  • Flexible: Adaptable across industries and buyer personas

  • Unified: Anchored in a global brand story that could scale

  • Actionable: Built to empower both marketing and sales teams

We validated messaging through qualitative testing to ensure it landed with both executive and technical audiences, then codified it into a global campaign playbook.

What we delivered:

  • A brand strategy rooted in our strategic framework: Four C’s: Culture, Customer, Company, Competition

  • Messaging framework and hero creative concepts

  • Global campaign playbook

  • Executive summaries and industry-tailored infographics

  • A 30-second TV spot in English and French

  • Landing page design and social content

  • The result? A unified brand story that could be localized, personalized, and activated across Avanade’s ecosystem.

 
 
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Success

“Future Ready. Now.” became Avanade’s most successful global campaign to date—earning record-breaking reach and measurable commercial impact.

92.5M

digital impressions

7.1M

digital impressions

0.38%

clickthrough rate

1.8%

social engagement rate

$537.1M

pipeline influenced

 

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