Project Manager

Job description

The primary role of the Project Manager (PM) is to own full project lifecycle from strategy development to post mortem, including project schedules, budgets, resource allocation, client management, and communication for all assigned accounts.
A successful PM will work with the client to define KPIs and meaningful metrics and continuously monitor project health via resourcing, profitability, and burn rates. The PM is committed to going above and beyond to make sure both our clients’ and our team members’ experiences are exceptional.  


  • Day-to-day execution and management of multiple accounts, maintaining quality and accuracy

  • Work closely with strategy and delivery teams to architect solutions that best meet client requirements and ensure delivery is on spec, on time, and on budget

  • Keep clients and internal teams moving in the same direction by facilitating internal communication and project deadlines across multiple departments

  • Utilize web-based project management system to effectively communicate schedules, resources, estimates and budgets, and relevant project information across all clients

  • Supervise project coordinators to facilitate workload

  • Proactively develop, challenge, and analyze processes for continuous refinement to improve the role function

  • Identify risks and resolve/mitigate wherever possible, escalating when needed and assisting the team in resolution


Required Skills & Experience

  • Bachelor’s degree required

  • 3-5 years of project management, marketing, or related experience

  • Experience working in an agency setting

  • Working knowledge of enterprise tools (Workamajig, SharePoint, Excel, PowerPoint, Slack, Trello)

  • Ability to provide proactive and assertive leadership in problem solving, managing financial success of projects, maintaining timelines, and reducing churn

  • Strong interpersonal skills and able to resolve conflict with productive outcomes

  • Ability to effectively work across departments with diplomacy and a firm understanding of other’s’ roles and perspectives

  • Ability to manage multiple work-streams (projects) effectively and efficiently with minimal supervision

Knack Collective is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.