The primary role of the Project Manager (PM) is to own full project lifecycle from strategy development to post mortem, including project schedules, budgets, resource allocation, client management, and communication for all assigned accounts.
A successful PM will work with the client to define KPIs and meaningful metrics and continuously monitor project health via resourcing, profitability, and burn rates. The PM is committed to going above and beyond to make sure both our clients’ and our team members’ experiences are exceptional.
Day-to-day execution and management of multiple accounts, maintaining quality and accuracy
Work closely with strategy and delivery teams to architect solutions that best meet client requirements and ensure delivery is on spec, on time, and on budget
Keep clients and internal teams moving in the same direction by facilitating internal communication and project deadlines across multiple departments
Utilize web-based project management system to effectively communicate schedules, resources, estimates and budgets, and relevant project information across all clients
Supervise project coordinators to facilitate workload
Proactively develop, challenge, and analyze processes for continuous refinement to improve the role function
Identify risks and resolve/mitigate wherever possible, escalating when needed and assisting the team in resolution
Required Skills & Experience
Bachelor’s degree required
3-5 years of project management, marketing, or related experience
Experience working in an agency setting
Working knowledge of enterprise tools (Workamajig, SharePoint, Excel, PowerPoint, Slack, Trello)
Ability to provide proactive and assertive leadership in problem solving, managing financial success of projects, maintaining timelines, and reducing churn
Strong interpersonal skills and able to resolve conflict with productive outcomes
Ability to effectively work across departments with diplomacy and a firm understanding of other’s’ roles and perspectives
Ability to manage multiple work-streams (projects) effectively and efficiently with minimal supervision
Knack Collective is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.