operations specialist

job description

Knack Collective is looking for an extremely detail oriented person that can work closely with our COO to manage day-to-day operations of the company. The ideal candidate will have a strong background in organizational structure and be familiar with a variety of different tools, including but not limited to: Salesforce, Slack, Box, and Workamajig. With a strong technical aptitude and ability to think outside the box to create business solutions, this person will have a passion for developing and implementing processes and procedures that will help optimize Knack’s workflow.


  • Optimize the company’s organizational structure by helping develop and implement new tools and processes 

  • Ability to roll out and implement new tools and processes to an on-site and remote workforce 

  • Ensure all day to day operations are aligned with the Knack brand 

  • Monitor, evaluate, and troubleshoot the progress and performance of all internal operations 

  • Manage multiple projects while maintaining exceptional attention to detail and strong organization 

  • Work with Leads across multiple teams to establish best practices and procedures

required skills and experience

  • 4+ years’ experience in operations 

  • Technical aptitude for cloud-based solutions and implementation strategies 

  • 3+ years’ in an agency setting 

  • 4-year degree from accredited University  

  • Start-up experience preferred 

  • Extremely detail oriented 

  • Proactive and deadline driven 

  • Highly motivated with the ability to thrive in an ever-evolving start-up environment  

  • Strong analytical skills with a proven track record of improving business insights  

  • Experience in developing best practices and processes across different teams 

  • Proactive, get it done attitude 

  • Ability to multi-task and keep up in a fast-paced work environment  

Knack Collective is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. 



Does this sound like the perfect position for you? Please email your resume, cover letter, and a link to your LinkedIn profile to jobs@knackcollective.com